Apple Certified Trainer
Support Essentials 101 + Server Essentiels 201 in an Apple Authorized Training Center
Remote presence to support you, fix it the issue, and get that job done!
Québec, Ontario, Canada!
Solid contents that’s easy to “chew”
For level 1 and 2 technical support staff
Use your hardware, or a recent lab downtown Montréal
The need-to-know to get through the next 10 years with OS X