{"id":256,"date":"2015-01-06T19:12:35","date_gmt":"2015-01-07T00:12:35","guid":{"rendered":"https:\/\/marioblais.com\/form\/?page_id=256"},"modified":"2024-06-24T05:53:36","modified_gmt":"2024-06-24T10:53:36","slug":"soutien-a-distance","status":"publish","type":"page","link":"https:\/\/marioblais.com\/en\/soutien-a-distance\/","title":{"rendered":"Remote Helpdesk"},"content":{"rendered":"

Wether you’re in Laval, Ottawa or Regina, I can certainly help you fix most of the issues on your Mac(s) that delay your project. \u00a0I know Mac inside out (mobiles too), learned its\u00a0history, its way of thinking and operating, and I’ve enjoyed working in its system for almost 30 years now! \u00a0This is not a hobby.<\/p>\n

Pretty good listening and understanding of macOS (OS X) related issues, I take notes and will try to resolve your problem via a telephone call and will use solid screen sharing apps to remotely monitor your computer; this way we’ll reduce the wait and of course travel time and expenses. \u00a0It’s always a happy moment to fix that problem on your computer. \u00a0I’ve been doing this for years and my repair stats say close to 85% of closed cases.<\/p>\n

“Yup, I need help”<\/span><\/strong><\/p><\/blockquote>\n

    \n
  1. First, email me<\/a><\/li>\n
  2. I’ll get back to you quickly with my coordinates and instructions to securely share screens..<\/li>\n
  3. We can start the troubleshooting session..<\/li>\n<\/ol>\n

    15 minute slices<\/span><\/strong><\/p><\/blockquote>\n\n\n\n\n\n
    Services<\/strong><\/td>\nUsers<\/strong><\/span><\/td>\n<\/td>\nOrganisation<\/strong><\/span><\/td>\n<\/td>\n<\/tr>\n
    \n
      \n
    • Troubleshooting<\/li>\n
    • Support<\/li>\n
    • System maintenance<\/li>\n
    • Consultant<\/li>\n
    • Research<\/li>\n
    • email exchanges<\/li>\n<\/ul>\n<\/td>\n
    		60 $\/hour<\/span><\/strong><\/td>\n<\/td>\n80 $\/hour<\/span><\/strong><\/td>\n<\/td>\n<\/tr>\n
    \n
      \n
    • Training, 1-5\u00a0people<\/li>\n<\/ul>\n<\/td>\n
    		60 $\/hour<\/span><\/strong><\/td>\n<\/td>\n100 $\/hour<\/span><\/strong><\/td>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

    Invoicing<\/span><\/strong><\/p><\/blockquote>\n

    Users<\/em><\/strong><\/span>\u00a0can pay their invoice through an INTERAC<\/strong> transfer to my mobile phone number, or right here using the PayPal button AFTER having received the service; this is a secured SSL web transaction.<\/p>\n

    Organisations<\/em><\/strong><\/span>\u00a0that don’t or can’t pay with a credit card can ask for a detailled running bill showing date\/time\/task events. \u00a0Purchase Order required before hand.<\/p>\n

     <\/p>\n\n\n\n
    <\/td>\n\n

    \n<\/p>\n\n\n\n\n
    Dur\u00e9e du service<\/td>\n<\/tr>\n
    \"\"<\/p>\n

    TPS et TVQ seront ajout\u00e9es<\/p>\n<\/form>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

    \n

    Remote Helpdesk, it’s more than installing, checking a box here or repairing permissions. \u00a0So many times, spontaneous ad hoc training sessions were delivered with screen sharing and 2-3 “students” at the other end. \u00a0Countless tips and tricks were shared with Ohhhhs and Ahhhhs! and “We can really do this?” from users that confirm they really highly appreciate this friendly and ultra personalized service.<\/p>\n

    \u00a0\ud83d\ude42<\/p>\n


    Mario Blais<\/a>\"Cert_Trainer_Blk_1ln\"\n<\/strong>
    Apple Certified Trainer\n
    Apple Certified Technical Coordinator<\/span>\n
    Apple Certified Support\u00a0Professional<\/span><\/p>\n

    <\/p>","protected":false},"excerpt":{"rendered":"

    Wether you’re in Laval, Ottawa or Regina, I can certainly help you fix most of the issues on your Mac(s) that delay your project. \u00a0I know Mac inside out (mobiles <\/a><\/p>\n","protected":false},"author":1,"featured_media":410,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"jetpack_post_was_ever_published":false,"footnotes":""},"class_list":["post-256","page","type-page","status-publish","has-post-thumbnail","hentry"],"jetpack_sharing_enabled":true,"jetpack_shortlink":"https:\/\/wp.me\/P5zGRi-48","_links":{"self":[{"href":"https:\/\/marioblais.com\/en\/wp-json\/wp\/v2\/pages\/256","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/marioblais.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/marioblais.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/marioblais.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/marioblais.com\/en\/wp-json\/wp\/v2\/comments?post=256"}],"version-history":[{"count":99,"href":"https:\/\/marioblais.com\/en\/wp-json\/wp\/v2\/pages\/256\/revisions"}],"predecessor-version":[{"id":3537,"href":"https:\/\/marioblais.com\/en\/wp-json\/wp\/v2\/pages\/256\/revisions\/3537"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/marioblais.com\/en\/wp-json\/wp\/v2\/media\/410"}],"wp:attachment":[{"href":"https:\/\/marioblais.com\/en\/wp-json\/wp\/v2\/media?parent=256"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}